Privacy Policy

This Privacy Policy describes how Luis Soriano ("I", "me", or "my") collects, uses, and protects your personal information when you visit this website or contact me for insurance services. By using this website, you agree to the terms of this Privacy Policy.

1. Information I Collect

When you fill out a contact or consultation form on this website, I may collect the following personal information:

• Full name
• Email address
• Phone number (including mobile number)
• Mailing address (if provided)
• Insurance needs or preferences you share with me
• Any other information you voluntarily provide

I may also automatically collect certain technical information when you visit this website, such as your IP address, browser type, and pages visited, through standard web analytics tools.

2. How I Use Your Information

I use the personal information I collect to:

• Respond to your consultation requests and inquiries
• Schedule and confirm insurance review appointments
• Send appointment reminders via SMS text message (if you have opted in)
• Follow up on insurance quotes or policy information
• Comply with applicable laws and regulations
• Improve the quality of my services

3. SMS Text Message Communications

If you provide your mobile phone number and check the SMS consent checkbox on my contact form, you are agreeing to receive SMS text messages from Luis Soriano. These messages may include:

• Appointment reminders and confirmations
• Follow-up messages related to your insurance inquiry
• General updates about your coverage options

Message frequency varies. Standard message and data rates may apply. You may opt out at any time by replying STOP to any text message. For help, reply HELP or contact me at [email protected].

I do not sell, rent, or share your mobile phone number or any personal information with third-party marketers or advertisers.

4. Sharing of Information

I do not sell, trade, rent, or share your personal information with any third parties, affiliates, or marketing partners for any purpose. Your personal information is used solely to provide you with insurance-related services directly through Luis Soriano.

The only exceptions are:

• As required by law, court order, or government regulation
• To protect my legal rights or the safety of others

5. Data Security

I take reasonable precautions to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure. While I strive to protect your data, I cannot guarantee absolute security.

6. Data Retention

I retain your personal information for as long as necessary to provide you with services and to comply with applicable legal obligations. If you would like your information deleted, please contact me directly.

7. Your Rights

You have the right to:

• Request access to the personal information I hold about you
• Request correction or deletion of your personal information
• Opt out of SMS communications at any time by replying STOP
• Contact me with any privacy-related concerns

8. Third-Party Links

This website may contain links to third-party websites. I am not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.

9. Children's Privacy

This website is not directed to children under the age of 13. I do not knowingly collect personal information from children.

10. Changes to This Policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of this website after any changes constitutes your acceptance of the updated policy.

11. Contact Me

If you have any questions about this Privacy Policy, please contact me:

• Name: Luis Soriano
• Address: 1259 Woodtick Road, Wolcott, Connecticut 06716
• Phone: +1 (347) 523-2989
• Email: [email protected]